Shipping policy

Shipping Policy

Last updated: July 7, 2026

Thank you for shopping with Auraprints. Every order is carefully produced and prepared before shipment. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Business days are Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Shipping Times

Estimated delivery times depend on the destination and the shipping option selected during checkout.

United States

Shipping Method	Estimated Delivery
Fast Shipping	3–7 Business Days
Standard Shipping	6–10 Business Days
Free Shipping	6–10 Business Days

United Kingdom

Shipping Method	Estimated Delivery
Fast Shipping	3–7 Business Days
Standard Shipping	6–10 Business Days

Canada

Shipping Method	Estimated Delivery
Standard Shipping	14–18 Business Days

Delivery times begin after your order has been processed and shipped.

The processing time is separate from the shipping time.

Tracking Information

Once your order has been shipped, a shipping confirmation email containing your tracking number will automatically be sent to the email address used during checkout.

Please allow 24–72 hours for tracking information to become available after shipment, as carriers may require additional time to update their systems.

Shipping Delays

While we always strive to deliver orders within the estimated timeframe, delivery dates are estimates only and cannot be guaranteed.

Occasional delays may occur due to circumstances beyond our control, including but not limited to:

Severe weather conditions
Customs inspections
Public holidays
High carrier shipping volumes
Transportation disruptions
Carrier operational delays

If your shipment is delayed, we appreciate your patience and will gladly assist you with tracking updates.

Lost Packages

If your package has not arrived within the expected delivery timeframe, please contact us at:

support@auraprints.store

Our support team will investigate the shipment with the shipping carrier and work toward an appropriate resolution.

If a package is officially confirmed as lost by the carrier, we will provide a replacement or refund when appropriate.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If an incorrect or incomplete address is provided and the order has already shipped, we may be unable to replace or refund the order.

Please contact us immediately if you notice an address error after placing your order. We will do our best to update the address before the order enters production or ships.

Returned Packages

Packages returned to us because of:

Incorrect shipping address
Failed delivery attempts
Refused delivery
Unclaimed packages

may require additional shipping charges before they can be reshipped.

International Shipping

International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated during checkout.

Customs processing times vary by country and may affect delivery estimates.

Shipping Restrictions

At this time, shipping availability depends on the destination country and the shipping options displayed during checkout.

If your location is unavailable, please contact us before placing an order.

Need Assistance?

If you have any questions regarding your shipment or delivery, we're happy to help.

Please contact us before opening a payment dispute or chargeback. Our customer support team is committed to resolving shipping issues as quickly and fairly as possible.

Email: support@auraprints.store